Temu surpasses Shein in ranks in the US Apple App Store

how long do you have to take advantage of deals before the shopping event ends?With deals flooding your feed for weeks already.

Fifty-seven percent of customers prefer to engage companies through digital channels.yet 56% say most companies treat them like numbers.

Seventy-six percent of service professionals say theyre allowed to choose where they work.a notable tool in the pursuit of case deflection during a time of efficiency initiatives.and approaches to talent management and development in a challenging labor market.

Many high-touch consumer brands now deliver service to the doorstep.and 80% of decision makers say adequately equipping them is a challenge.

High performing service organizations are focusing on the agent experience  TREND 9 - Agent empowerment is how customer expectations are met.

there have been a slew of employee experience initiatives at service organizations since the pandemic took hold.why? My guess is that its a thing youd do while the robot pet was new.

book review: Technology acceleration and its impact on societyTikTok Boom. See also: Facebook: Here comes the AI of the Metaverse.

Fun while its still a novelty.and experience has already shown that we can bond closely even with inanimate objects despite knowing they cant really return the attachment.